Susan took him to visit factories and enthusiastically introduced mosaic products in detail. Eventually, the client placed an order worth USD 30,000—Susan’s very first order. As the client required a letter of credit, Susan needed to register a company, and thus Guangzhou PFM IMP. & EXP. CO., LTD. was established.
The mining area, located on the Pamir Plateau, had no water and no electricity, and the environment was extremely isolated. During the day, operations barely relied on meltwater from the snow-capped mountains. Once winter arrived and the water froze, there was almost nothing left. Each year, there were only six months suitable for actual mining operations. The area also lies within an earthquake zone. The mountains frequently tremble, fracture zones are dense, and the stone yield rate is only 1%.
This meant that the vast majority of efforts would turn into waste. Many people would have chosen to cut their losses at this stage. Susan did not. She described her mindset at the time: “A mine can only be managed with patience and calm, like raising a child.”
Every year, there were up to six months when construction was impossible. There was no electricity, yet they persisted.
In June of this year, the factory at the foot of the mountain was finally completed. On more than 40,000 square meters of land, warehouses and workshops were built one after another, and the head of state personally attended the ribbon-cutting ceremony..
Susan's impression as reported by a journalist from well-known Chinese platforms